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Welcome to Amravathy Herbals. We are committed to providing a smooth, reliable, and convenient shopping experience for all your Ayurvedic, herbal, wellness, and natural health products.
This Shipping Policy explains our shipping charges, delivery timelines, shipping locations, and important delivery conditions for orders placed through the Amravathy Herbals website.
1. Shipping Availability
Amravathy Herbals currently ships products across India only.
We deliver orders to eligible residential and commercial addresses throughout India, subject to courier service availability at the customer’s location.
At present, we do not ship orders outside India.
2. Shipping Charges
We offer simple and transparent shipping charges based on your order value.
| Order Value | Shipping Charge |
| Below ₹499 | ₹99 |
| ₹499 and above | FREE |
Free Shipping Above ₹499
Customers placing an order of ₹499 or more are eligible for free standard shipping within India.
For orders below ₹499, a standard shipping charge of ₹99 will apply.
The applicable shipping charge will be displayed during checkout before the order is completed.
3. Delivery Time
Our standard estimated delivery timeframe is:
1 to 7 days
Delivery time may vary depending on the customer’s location, courier availability, weather conditions, public holidays, transportation conditions, and other circumstances beyond our control.
Orders delivered to major cities and metropolitan areas may arrive sooner, while delivery to remote or serviceable locations may take longer.
The estimated delivery period begins after the order has been successfully confirmed and processed for dispatch.
4. Order Processing and Dispatch
After an order is successfully placed, our team processes the order for dispatch.
Orders are packed securely to help protect the products during transportation. Once the order is handed over to the shipping or courier partner, the shipment begins its transit to the customer’s delivery address.
The actual delivery time may depend on:
- Order processing time
- Product availability
- Courier pickup schedules
- Customer’s delivery location
- Transit conditions
- Weather and natural events
- Public holidays
- Local restrictions
- Courier serviceability
We make reasonable efforts to dispatch and deliver orders within the estimated timeframe, but delivery dates are estimates and are not guaranteed.
5. Shipping Across India
Amravathy Herbals ships orders to locations across India where our courier partners provide delivery services.
Customers should provide a complete and accurate shipping address, including:
- Full name
- House/Flat/Shop number
- Building or society name
- Street/area
- City
- State
- PIN code
- Valid mobile number
An incorrect, incomplete, or inaccurate address may result in delivery delays or unsuccessful delivery attempts.
6. Mumbai and Thane Delivery
Amravathy Herbals is based in Thane, Maharashtra, and serves customers in Thane, Mumbai, and other locations across India.
Customers in Mumbai and Thane may receive their orders according to the applicable courier route and delivery schedule.
However, the standard shipping policy applies nationwide unless a specific delivery option is displayed at checkout.
7. Tracking Your Order
Where shipment tracking is available, customers may receive tracking information after the order has been dispatched.
The tracking information can be used to monitor the progress of the shipment through the applicable courier service.
Tracking updates may take some time to appear after the courier receives the package.
If you have received an order confirmation but have not received tracking information within the expected timeframe, you may contact the Amravathy Herbals customer support team for assistance.
8. Delivery Delays
Although we aim to deliver orders within 1–7 days, occasional delays may occur due to circumstances outside our control.
These may include:
- Heavy rainfall or adverse weather
- Natural disasters
- Public holidays
- Transportation disruptions
- Courier operational issues
- Address verification issues
- Incorrect or incomplete address details
- Remote or difficult-to-service locations
- Government restrictions
- Unforeseen logistical circumstances
In such cases, we will make reasonable efforts to assist customers and coordinate with the relevant delivery partner.
9. Failed Delivery Attempts
Our courier partner may make delivery attempts at the address provided by the customer.
A delivery may be unsuccessful if:
- Nobody is available to receive the package
- The customer provides an incorrect address
- The provided mobile number is unreachable
- The address cannot be located
- The PIN code or address details are incorrect
- The customer refuses or is unavailable to accept the package
Customers should ensure that someone is available to receive the shipment when possible.
If an order is returned to us because of an unsuccessful delivery, additional arrangements may be required before the order can be shipped again.
10. Incorrect Shipping Information
Customers are responsible for providing accurate delivery information during checkout.
Amravathy Herbals is not responsible for delivery delays resulting from incorrect or incomplete information provided by the customer.
Please carefully check your:
- Name
- Mobile number
- House/flat number
- Street and area
- City
- State
- PIN code
before completing your order.
11. Damaged Package at Delivery
Customers are advised to check the external condition of the package when receiving their order.
If the package appears significantly damaged, opened, tampered with, or otherwise compromised, customers should document the condition and contact Amravathy Herbals customer support as soon as possible.
For damaged, missing, or incorrect products, please refer to our applicable Return and Refund Policy for further information.
12. Product Availability
Shipping timelines are applicable to products that are available for purchase on our website.
If an item becomes temporarily unavailable or requires additional processing time, our team may contact the customer regarding the order.
Where applicable, customers will be informed about any significant delay affecting their order.
13. Shipping Cost at Checkout
The applicable shipping charge will be calculated according to the order value:
Orders below ₹499: ₹99 shipping charge
Orders of ₹499 or above: Free shipping
Customers will be able to view the applicable shipping cost before completing their purchase.
14. International Shipping
Amravathy Herbals currently ships only within India.
We do not currently offer international shipping.
Orders cannot be placed for delivery outside India under our current shipping service.
15. Shipping Policy Changes
Amravathy Herbals reserves the right to update or modify this Shipping Policy when necessary.
Any changes will be published on this page with the updated effective date.
Customers are encouraged to review this page periodically for the latest shipping information.
16. Contact Amravathy Herbals
If you have questions regarding your order, shipping charges, delivery status, or shipping availability, please contact Amravathy Herbals through the contact information provided below or on our website.
Physical Address : GA – 22, Lake City Commercial Centre, Kapurbawdi Junction, Thane West – 400607, Maharashtra, India.
Phone Numbers : +91 6267272798
Email Address : heal@amravathyherbals.com
Quick Shipping Summary
Where do you ship?
We currently ship across India.
How much is shipping?
Orders below ₹499 have a ₹99 shipping charge.
Do you offer free shipping?
Yes. We offer free shipping on orders of ₹499 and above.
How long does delivery take?
Standard delivery generally takes 1–7 days.
Do you ship internationally?
No. We currently ship within India only.
Do you deliver to Mumbai and Thane?
Yes. We serve customers in Mumbai, Thane, and other serviceable locations across India.
Can I track my order?
Where tracking is available, tracking details will be provided after dispatch.
